Help Center

 

Machines
Will your designs work on my machine?
While we are unable to give advice on specific machines and software, your machine should accept one of the formats that we offer. We provide our designs in all major machine formats including art, dst, exp, hus, jef, pcs, pes, sew, vip, vp3 and xxx.
Which machine formats are available?
Our design sets are offered in eleven major machine formats: art, dst, exp, hus, jef, pcs, pes, sew, vip, vp3 and xxx . Please note that .sew and .pcs formats are not available for 5x7 or larger designs. BX format IS included for all embroidery fonts, unless otherwise specified on the product details page.
What brand of thread do you recommend?
We use mostly Floriani Polyester these days. We also love and use Robison Anton Polyester and Madeira. Of course, there are many great threads available on the market.
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Software
What embroidery editing software do you recommend?
We *highly* recommend Embrilliance Essentials Embroidery Software.
I don't know what format I need… do you?
Here is a handy chart of common machine brands and formats:
I have two embroidery machines. Can I purchase my designs in two formats?
Our system now includes all major formats in your download file. If you made a prior purchase on our old website, please log into your account and re-download where you will find all available formats.
What software do you use to create your designs?
We use a variety of quality digitizing software packages to create designs, depending upon the desired effect.
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