Terms of Use

Thank you so much for your interest in Designs by JuJu! Please take a moment to read our terms of use.

Designs by JuJu Terms of Use
Last update 3/7/15

·         License and Use of Our Machine Embroidery Designs

You must have an embroidery machine in order to use these designs. These are digital files and not a finished product. Our designs may NOT be purchased and brought to someone else to put on a product. They are licensed ONLY to the purchaser of the designs. If you would like something stitched onto a product, please have the person doing the embroidery purchase the files.

We will not forward purchased designs to any email address other than the one used to purchase the designs.

Our digitized embroidery designs, either purchased or free designs that are downloaded, MAY NOT be sold, traded, shared, given away, or included in any design set.  This includes purchasing with the intent to copy and share with your family or friends.  You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own.Julie Hesketh of Designs by JuJu creates all the design patterns. Many hours have gone into these patterns to bring you unique, high-quality designs at extremely affordable prices. Please respect our work.

You may NOT get together with your friend or relative to "go in on" designs or make a purchase together to achieve a tiered discount price. This is sharing and is strictly prohibited within our terms of use. We work hard to keep our prices extremely low to make our designs affordable to everyone. Please purchase your own design set.

Please note that we will not respond to emails with order issues in which two parties split the purchase with the intent of sharing designs.

We reserve the right to immediately terminate repeat downloading abilities to any account holder who is known to be sharing designs.

You may not alter designs and call them your own or sell the altered designs. You may, of course, edit the designs for your own personal use.

By purchasing our designs, you are purchasing a license to use them. Only the actual purchaser of the designs holds this license. This license is NON transferable. You may not at any time, pass the files to anyone else for any reason without express written permission from Julie Hesketh at Designs by JuJu, LLC. The designs and all copyrights therein belong to Julie Hesketh and Designs by JuJu, LLC. and are protected under international copyright laws.

·        Teaching a Class Using Our Designs

We do allow the use of our designs for classes, but *not in conjunction with our special sales and coupons*. However, we do offer a class group rate at 75% discount with at least 4 purchased. The cost per person per class is $5 a set. We would need the date of the class and a list of each person and email address for those attending the class. The set would be licensed only to the purchasers (those people attending the class). If you had a new class at a different date, or needed to purchase another set, there would be new charges for those participants. If you are interested, please send us the information PRIOR TO THE DATE OF THE CLASS  to support@designsbyjuju.com and we will send an invoice and manually do the order for you

·         Giving Our Designs As a Gift

Please note that due to the digital nature of our products, it is not permissible to purchase our designs and give them to another individual, even as a gift. We do offer gift certificates for sale. If you would like to give a gift from our website, please purchase a gift certificate for the recipient. Please follow the instructions on the purchase page and make sure to use the *recipient's* email address. You may see our gift certificate options here.

·         Using Our Designs on Items For Sale

Our designs MAY be stitched on items to be sold as long as they are not mass-produced (i.e., hiring someone else to sew the designs or sewing them on a production line). As long as only the individual purchaser sews the designs, there is no limit to the amount of times you may stitch them on items for sale. Designs used on items for sale must be purchased. You may NOT use our free designs on items for sale. You must purchase the designs if you are going to make a profit.

We encourage the use of our designs to be stitched on items you sell! While you may stitch the designs on items to be sold, including iron-on applique patches, you may not claim to be the creator/designer of the designs themselves. Kindly credit "Designs by JuJu" by stating "Embroidery designs purchased from Designs by JuJu" and kindly link Designs by JuJu to our website www.designsbyjuju.com.  We understand that third party links may not be allowed on EBay or Etsy. Most of our designs are digitized from artwork purchased exclusively for Designs by JuJu. This policy is to protect our copyrights and that of our exclusive artists. Thank you so much for your understanding of and cooperation with this policy.

·         Use of Our Stitch Out Images

If you have a website for your business or sell on EBay or Etsy, or you offer your customers a choice of what they want stitched on the item you are making, then you are welcome to display our stitch out images provided you give credit to Designs by JuJu stating "These designs purchased from Designs by JuJu" and kindly link Designs by JuJu to our website www.designsbyjuju.com. If you do not wish to credit our website, you MUST email us to inform us that you will be using our images and a link to where they will be used.

We understand a link is not allowed in EBay auctions. If you have any items you've made with our designs, we would be THRILLED to display them on our projects page and link to your EBay or Etsy store or website as well. If ever in doubt, we are just an email away and are always happy to answer any questions you may have. Please email us at support@designsbyjuju.com

You may only use our design images if you have already purchased the designs.

·         Your Account

You may not share your login to our website with another individual. As a convenience to our customers, we have provided a venue for you to view all previous purchases and re-download your designs should you lose them or experience a computer crash. Please do not share your login or password with anyone. All downloads are tracked and monitored on a regular basis.

If we find designs being downloaded to multiple computers of one account holder, downloading abilities will be suspended.

In regards to the returning customer bonus offers, your prior order must be in your name only. We will only honor bonus requests when our terms have been followed.

·         Refunds and Exchanges

Due to the digital nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. We have a firm policy on this. If you receive a damaged CD, we will promptly replace it. If you have difficulty downloading your designs, please send us an email and we will assist you promptly. If you do not hear back from us within 24 hours, please re-send. Please note that we are closed on Sundays and all major holidays. You can email us at support@designsbyjuju.com.

·         Use of Artwork

Lastly, our designs are for machine embroidery purposes only. All designs, including the graphic images, used to create the designs are copyrighted. Graphics may not be used for purposes other than machine embroidery such as scrapbooking, silk-screen printing, vinyl designs, smocking etc. You may not use the artwork/image of one of our designs to create a manual applique design.  You may not use ANY portion of our design or our exclusive artwork as a basis to create a new design and call it your own.  All artwork for exclusive use to Designs by JuJu is solely for the purpose of OUR machine embroidery designs.

You may NOT create derivative works with our artwork to sell, including SVG or cut files. You may NOT use our artwork or appliques as a basis for new designs. Our artwork is licensed exclusively to Designs by JuJu, LLC and is for *machine embroidery purposes only*

Thank you so much! Please enjoy the designs and HAPPY STITCHING!