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Thank you so much for your interest in Designs by JuJu! Please take a moment to read our terms of use.

Designs by JuJu Terms of Use
updated 11/14/12

1) License and Use of Our Machine Embroidery Designs

You must have an embroidery machine in order to use these designs.  These are digital files and not a finished product.  Our designs may
NOT be purchased and brought to someone else or a shop to put on a product. They are licensed ONLY to the purchaser of the designs. If you would like something stitched onto a product, please have the person doing the embroidery purchase the files.

We will not forward purchased designs to any email address other than the one used to purchase the designs.

Our digitized embroidery designs, either purchased or free designs that are downloaded, MAY NOT be sold, traded, shared, given away, or included in any design set. This includes purchasing with the intent to copy and share with your family or friends. All of my design patterns are created by me, Julie Hesketh of Designs by JuJu. Many hours have gone into these patterns to bring you unique, high quality designs at extremely affordable prices. Please respect my work.

You may NOT get together with your friend or relative and "go in on" designs together or make a purchase together to achieve a tiered discount price. This is sharing and is strictly prohibited within our terms of use. We work hard to keep our prices extremely low to make our designs affordable to everyone. Please purchase your own design set.

Please note that we will not respond to emails with order issues in which designs were purchased by two parties to share the designs.

We reserve the right to immediately terminate repeat downloading abilities to any account holder who is known to be sharing designs.

You may not alter my designs and call them your own or sell the altered designs. You may, of course, edit the designs for your own personal use.

By purchasing my designs, you are purchasing a license to use them.  Only the actual purchaser of the designs holds this license. This license is NON transferable. You may not at any time, pass the files to anyone else for any reason without express written permission from Julie Hesketh at Designs by JuJu, LLC. The designs and all copyrights therein belong to Julie Hesketh and Designs by JuJu, LLC. and are protected under international copyright laws.

2) Giving Our Designs As a Gift

Please note that due to the electronic nature of our products, it is not permissible to purchase our designs and give them to another individual, even as a gift. We do offer gift certificates for sale. If you would like to give a gift from our website, please purchase a gift certificate for the recipient. Please follow the instructions on the purchase page and make sure to use the *recipient's* email address. You may see our gift certificate options here.

3) Using Our Designs On Items For Sale

Our designs MAY be stitched on items to be sold as long as they are not mass produced (ie: hiring someone else to sew the designs or sewing them on a production line). As long as the designs are sewn by the individual purchaser only, there is no limit to the amount of times you may stitch them on items for sale.  Designs used on items for sale must be purchased.  You may NOT use our free designs on items for sale. You must purchase the designs if you are going to make a profit.

I encourage the use of my designs to be stitched on items you sell and delight in seeing your creations! While you may stitch the designs on items to be sold, including iron on applique patches, you may not claim to be the creator/designer of the designs themselves. Kindly credit "Designs by JuJu" by stating "Embroidery designs purchased from Designs by JuJu" and kindly link Designs by JuJu to my website www.designsbyjuju.com I understand that third party links may not be allowed on Ebay or Etsy. Most of our designs are digitized from artwork purchased exclusively for Designs by JuJu. This policy is to protect our copyrights and that of our exclusive artists. Thank you so much for your understanding of and cooperation with this policy.

4) Use Of Our Stitch Out Images

If you have a website for your business or sell on Ebay or Etsy, or you offer your customers a choice of what they want stitched on the item you are making, then you are welcome to display my stitch out images.  Please give credit to Designs by JuJu by stating "These designs purchased from Designs by JuJu" and kindly link Designs by JuJu to our website www.designsbyjuju.com.  We understand a link is not allowed in Ebay auctions. If you have any items you've made with our designs, we would be THRILLED to display them on our projects page and link to your Ebay or Etsy store or website as well.  If ever in doubt, we are just an email away and are always happy to answer any questions you may have. Please email us at designsbyjuju.customerservice@gmail.com

You may only use our design images if you have already purchased the designs.

5) Your Account

You may not share your log in to our website with another individual. As a convenience to our customers, we have provided a venue for you to view all previous purchases and redownload your designs should you lose them or experience a computer crash.  Please do not share your log in or password with anyone.  All downloads are tracked and monitored on a regular basis.

If we find designs being downloaded to multiple computers of one account holder, downloading abilities will be suspended.

In regards to the returning customer bonus offers, your prior must be in your name only. We will only honor bonus requests when our terms have been followed.

6) Refunds and Exchanges

Due to the electronic nature of our designs and their ability to be downloaded instantly, refunds and exchanges are not offered. We have a firm policy on this. If you receive a damaged CD, we will promptly replace it. If you have difficulty downloading your designs, please send us an email and we will assist you promptly. If you do not hear back from us within 24 hours, please resend. Please note that we are closed on Sundays and all major holidays so please take that into consideration when giving us time to respond to your need. You can email us at designsbyjuju.customerservice@gmail.com

7) Use of Artwork

Lastly, our designs are for machine embroidery purposes only. All designs, including the graphic images, used to create the designs are copyrighted. Graphics may not be used for purposed other than machine embroidery such as scrapbooking, silk screen printing, vinyl designs, smocking etc. You may not use the artwork/image of one of our designs to create a manual applique design. All artwork for exclusive use to Designs by JuJu is solely for the purpose of OUR machine embroidery designs.

Thank you so much! Please enjoy the designs and HAPPY STITCHING!

Blessings, Julie aka "JuJu"




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